RETURNS
🔄 Returns & Refunds Policy
We want you to feel completely at ease trying Luvera. That’s why we offer a 30-day money-back guarantee — no questions, no fuss. If you try it and it doesn’t work for you, just let us know. We’ll sort a refund, no hard feelings.
✅ Try It, Risk-Free
You’ve got 30 days from the day your order arrives to give it a try.
If you’re not happy with the results — for any reason — we’ll refund you in full.
All we ask is that you:
• Tried the product as intended
• Let us know why it didn’t work for you (we’re always improving)
You will have to send us the order back with its full contents, or you aren't eligible.
📧 How To Claim Your Refund
Just email us at returns@tryluvera.com with:
• Your order number
• A short message explaining your experience (include your reason for return)
We’ll respond quickly and process your refund within a few days.
💸 Refunds
Refunds are issued back to your original payment method.
Please allow 5–10 business days for the funds to show up in your account, depending on your bank.
⚠️ Faulty or Incorrect Items?
If your order arrived damaged or you received the wrong item, just let us know within 7 days and we’ll replace or refund it — no cost to you.
🚫 A Few Exceptions
• Gift cards
• Orders placed over 60 days ago
📢 Final Word
This guarantee is our way of saying: we stand by our product — and we’ve got your back.
So go ahead, give it a try. If it’s not for you, we’ll make it right. Simple as that.